Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of the Plant Haven Studio website and the purchase of our products. By accessing or using our website, you agree to these terms.

1. General

Plant Haven Studio is operated by a team dedicated to providing quality indoor plants, tools, and workshops. By placing an order on our website, you confirm that you are at least 18 years old or have parental permission to do so.

2. Products and Pricing

We strive to provide accurate descriptions and pricing for all products. However, prices and availability are subject to change without notice. All prices are listed in GBP (£).

3. Ordering and Payment

Orders can be placed online, and payments are securely processed via our payment partners. Upon successful payment, you will receive an order confirmation. If an order cannot be fulfilled due to stock shortages, we will notify you promptly and offer a replacement or refund.

4. Shipping and Delivery

We offer shipping within the UK. Delivery times may vary depending on your location and product availability. Please note that delays may occur due to external factors beyond our control.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the item within 14 days for a refund or exchange. The product must be in its original condition and packaging. For return instructions, please contact us at [email protected].

6. Limitation of Liability

Plant Haven Studio will not be held liable for any damages arising from the use of our products or website. Your use of our services is at your own risk.

7. Changes to Terms

We may update these Terms and Conditions periodically. Please check this page regularly for any updates. Continued use of our site after changes are posted constitutes your acceptance of the revised terms.